How does the glassybaby promotion work?

We are so honored to partner with glass baby to support caregivers. You can redeem your code by using the button on the image of the glassbaby’s on the home page (in the header images that rotate). We hope you find something you cannot live with out on our website and make a purchase as well but no pressure! If you are simply redeeming the glass baby code for your FREE Amethyst bracelet you will be charged a small chipping charge to cover postage if you purchase any of our other designs – the shipping is on us!

How do you reach the Rivet Revolution Team?

Please email us at hello@rivetrevolution.com. We try really hard to answer our emails within 24 hours.

What methods of payment do you accept?

We accept, VISA, MasterCard, American Express, JCB, Discover, and Diners Club, & Paypal.

Can I send Revolution Bands as a gift?

We love presents! Just add a comment to your order if your would (1) like your Revolution Bands packaged individually for gift giving or (2) if you would like us to include a card – just tell us what to write!

Which organizations benefit from Rivet Revolution's philanthropy?

We are thrilled to be working with terrific partners in the fight to end Alzheimer’s. Donations from our retail sales benefit the Alzheimer’s Association® through Part the Cloud®, which funds Alzheimer’s research with the highest probability of slowing, stopping or ultimately curing Alzheimer’s disease and Hilarity for Charity®, which helps families struggling with Alzheimer’s care, increases support groups nationwide, and funds cutting edge research and the Women’s’ Alzheimer’s Movement® which strives to answer the question of why women are disproportionately affected by Alzheimer’s, and unlocking the other mysteries surrounding this mind-blowing disease and that will lead to a cure for all. Have an idea for a partnership? Email hello@rivetrevolution.com

What do I do if there is a problem with my order?

Bummer. We hate when that happens. Just email us at hello@rivetrevolution.com and we will sort it out for you asap.

Can an order be returned?

It will break our heart but you can return your purchase within 30 days. Simply email us at hello@rivetrevolution.com to receive return instructions.

Who do I contact for press inquires?

For all press inquiries please email liz@rivetrevolution.com and your email will be forwarded to our press team!

Are there any special care instructions for the Rivet Revolution jewelry?

We want you to have your Revolution Band for years to come! To prolong the life of your Bands, please avoid exposing to detergents, chlorine, stretching, pulling or twisting. We recommend removing all of your Rivet Revolution designs before showering/swimming. Prolonged exposure to water can stretch the jewelry out unnecessarily.

What size are the gemstone beads?

Classic Revolution Bands are made with gemstone beads that are approximately 6mm or about the size of a pea. WAM Revolution Bands are made with gemstone beads that are approximately 8mm or about the size of a cranberry.

How are the Revolution Bands sized?

S/M Revolution Bands fit up to a 6.5” wrist (usually fits teenagers and women) and the M/L Revolution Bands fit up to a 7.25” wrist (usually fits most men). Take a piece of string and wrap it around your wrist to measure.

Where do I find the WAM Bracelets?

We are so excited about our collaboration with the Women’s Alzheimer’s Movement. Please visit rivetrevolutionpartners.com to shop Maria’s collection!

How do I adjust my Rebel bracelet?

The Rebel has a knot on one end that can be untied and retied to adjust where the opening is for the RR Tack Button. You can increase/decrease the size of the bracelet by simply retiring this knot!

How does Mix & Match work?

We believe the more the merrier! Each Mix & Match set of 3 Revolution Bands is $100 (which includes a $30 donation to support the fight to end Alzheimer’s) and can include different Bands (colors) and/or different sizes. You can order multiple Mix & Match sets of 3 Revolution Bands – the shopping cart is “smart” and will automatically charge you $100 for every three bracelets you add. For instance if you want to buy 6 Revolution Bands (you will make our day!) simply add 6 bands to the shopping cart and it will update your price to $200!

Can I exchange my Revolution Band for a different color or size?

No problem.  Shoot us an email at hello@rivetrevolution.com and we will exchange your Revolution Band.

Where does Rivet Revolution make their jewelry?

We purchase our gemstones from a US based importer; our charms are made in California; and all of our bracelets are assembled in the US.

Are Revolution Bands intended for children?

The Revolution Bands are not intended for children under 3 years of age. WARNING Choking Hazard: Small Parts

What can I do if my Jade beads become discolored?

If your Jade beads become discolored from metal you can create a paste by simply taking  mixing a small amount of toothpaste with a drop of water. Rub the beads and rinse with water. Voila!

Are the gemstone colors consistent?

Each bracelet is unique and subtle variations in color, texture and size of beads may occur and are what make your Revolution Band special.

What carrier do your orders ship?

Carrier pigeon! No just kidding, USPS First Class. All Canadian orders are shipped via USPS & Canada Post. Large bulk and custom orders are shipped via UPS within he US and DHL outside the US.

When will my Rivet Revolution order ship?

We work fast! Orders are usually processed and shipped within 1 business day of purchase. When your order ships you will receive an email letting you know your order is on its way to you.

Where do you ship?

Everywhere! We are taking this Revolution global! Revolution Bands ship free anywhere in the US. Orders outside of the US will be charged a small shipping surcharge depending on the shipping destination.

Looking to fundraise for an Alzheimer's charity or event?

Rivet Revolution can partner with you to support your fundraising efforts with a virtual “pop-up” shop. You choose 3 days to run your shop. We provide you with a pdf/jpeg to send, post and share with your friends and family. We track the orders received in your name on your shopping days and donate $10 from the sale of each bracelet to your charity! Super simple!! Interested? Contact us at hello@rivetrevolution.com.

Live in the San Francisco Bay area and want to hold a pop-up shop?

We are happy to support your fundraising efforts for Alzheimer’s charities and events with a pop-up shop. You plan the party and we will bring Rivet Revolution merchandise to you. $10 for the sale of every item will benefit the charity of your choice. Contact us at hello@rivetrevolution.com to learn more!

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